How Pathfields Care Home is Responding to Coronavirus (Covid-19)

As lockdown restrictions continue to change across the United Kingdom, safeguarding the health and wellbeing of our residents and teams remains our highest priority. With older people in care homes among the most vulnerable to contracting the COVID-19 virus, we have been taking preventative measures to protect those in our care and employment throughout the pandemic. This includes closing our care home to all but essential visitors.

Visiting restrictions are reviewed daily by our COVID-19 action team, and decisions are informed by national guidance, the UK Government COVID-19 alert levels, the situation in the local area and an individual risk assessment of the home and each resident.

The home manager will be in contact with relatives to confirm any changes to our visiting policy when they occur.

In exceptional cases, such as when a resident is at the very end of life, an application may be made for special permission to enter the care home. Please contact the home manager directly to discuss this process and the conditions that must be observed for this to happen.

We are complying with the government’s advice in respect of the isolation requirements for both residents and staff. At the same time, our head office and management teams are also taking all the necessary precautions to delay the spread of this virus. This includes the provision of home-working where this is possible.

HELPING YOU STAY IN TOUCH

Restricted visiting does not mean you have to lose touch. We have contingencies in place to ensure that you can still speak to, and in many cases still see relatives in our care during the outbreak. Through the use of phone and video calls, and where applicable a care home’s social media channels, we will ensure that you remain in contact with loved ones, and they remain in contact with the wider community.

We are also regularly writing to our residents’ relatives to keep them informed of any changes or updates to our plans.

THE STEPS THAT WE ARE TAKING TO PROTECT OUR RESIDENTS AND TEAMS

In addition to closing our home to visitors, we are also committed to:

  • Residents’ checked twice a day for temperature and symptoms.
  • Staff temperature and symptom check each day.
  • Ensuring our care teams are aware of the key symptoms of COVID-19 and how to monitor them in residents and team members.
  • Enforcing thorough hand washing and hand sanitisation station use.
  • Routine deep cleaning.

WHAT WE WILL DO NEXT

It has always been our view that getting out of lockdown would be more complicated than going into it. Clearly, all residents in our homes are highly vulnerable, as are many of their loved ones. We need to ensure that the actions we take do not significantly increase the rate of infections.

We are acting on the advice and guidelines provided by Public Health England, Public Health Wales, and Health Protection Scotland. As the situation changes, we will constantly review and adapt our approach. We will update this page in line with the most current Government information and advice.

FURTHER QUESTIONS

If you have any further questions about our response to COVID-19 or the situation at your local home, simply call the Care Home Manager or Person in Charge at the home.

We thank you for your co-operation and for considering the health and wellbeing of our residents at this time.

Useful Links

Want to know more about Covid-19? Please have a look at some of the links below.

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